One of the techniques I picked up from the agile software development world that I apply to many things outside of software development is the concept of start, stop, and continue. Generally, the idea is to evaluate what happened and ask these three questions:
- What should we start doing?
What’s something new we should add?
- What should we stop doing?
What’s something we’re doing that we don’t need to do anymore?
- What should we continue doing?
What are we already doing that’s going well?
The next time you have a meeting, event, or program, ask the start, stop, and continue questions at the end. This is a great process to aid with continual improvement.
What else? What are some thoughts on using the start, stop, and continue model for improvement?